Privacy policy
Our privacy policy
RAINDRUM respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit raindrum.com.au and our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access raindrum.com.au.
We reserve the right to make changes to this Privacy Policy at any time and for any reason.
We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.
Collection of your information
We may collect information about you in a variety of ways. The information we may collect on the raindrum.com.au includes:
Personal Data
Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us [when you register with raindrum.com.au or our mobile application]. You are under no obligation to provide us with personal information of any kind.
Derivative Data
Information our servers automatically collect when you access raindrum.com.au, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing raindrum.com.au. [If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, as well as any other information you choose to provide.]
Use of your information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience in response to your query. Specifically, we may use information collected about you via raindrum.com.au [or our mobile application] to:
- Email you regarding your enquiry. Enable user-to-user communications.
- Increase the efficiency and operation of raindrum.com.au [and our mobile application].
- Monitor and analyse usage and trends to improve the experience with raindrum.com.au [and our mobile application].
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Request feedback and contact you about your use of raindrum.com.au [and our mobile application].
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
- Send you a newsletter.
Collection of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Marketing Communications
With your consent, and with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
Business Partners
We may share your information with our business partners to offer you certain products, services or promotions.
Tracking Technology
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the raindrum.com.au [and our mobile application] to help customise raindrum.com.au [and our mobile application] and improve your experience. When you access raindrum.com.au [or our mobile application], your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of raindrum.com.au [or our mobile application]. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.]
[We may use cookies, web beacons, tracking pixels, and other tracking technologies on raindrum.com.au [and our mobile application] to help customise raindrum.com.au [and our mobile application] and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on raindrum.com.au, which is incorporated into this Privacy Policy. By using raindrum.com.au, you agree to be bound by our Cookie Policy.]
Analytics
We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on raindrum.com.au [and our mobile application] through the use of first party cookies and third-party cookies, to, among other things, analyse and track users’ use of raindrum.com.au [and our mobile application] ,determine the popularity of certain content and better understand online activity. By accessing raindrum.com.au [our mobile application], you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Third Party Websites
The site raindrum.com.au [and our mobile application] may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us.
Once you have used these links to leave raindrum.com.au [or our mobile application], any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from raindrum.com.au [or our mobile application].
Security of your Information
We use administrative, technical, and physical security measures to help protect your personal information.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.
Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Mathew Simpson
Managing Director
Raindrum
